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AUSTIN, TX – OCTOBER 14: Shaquille O’Neal Behind the Scenes of American Express Stage at Austin City Limits Festival on October 14, 2018 in Austin, Texas. (Photo by Rick Kern/Getty Images for American Express)

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AUSTIN, TX – OCTOBER 14: Shaquille O’Neal Behind the Scenes of American Express Stage at Austin City Limits Festival on October 14, 2018 in Austin, Texas. (Photo by Rick Kern/Getty Images for American Express)
No fan will walk away from Shaquille O’Neal without a smile. Big Diesel is all about making people happy. He proudly boasts never turning down a fan and most who’ve had that privilege would testify. A big people person, he’s got plenty of stories of being the sweetest to fans. But there is one thing he draws a line at. Anyone who spots the seven foot giant in public and wishes to approach him should take note. Especially since you might spot him in one of his own chicken restaurants.
Shaq revealed his personal preferences regarding fan interactions during an interview with GQ. Between traveling to different cities, you might end up spotting the NBA legend somewhere. But also note his surroundings before you approach him.
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Shaquille O’Neal has a strict rule for his fans
Towering at 7’1″, it’s easy to spot Shaquille O’Neal in a crowd. The Los Angeles Lakers legend, who was known for terrorizing NBA players, has the most wholesome moments with fans in public. GQ wanted to know if Shaq had a personal policy he expects fans to respect.

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(Photo by Mikey Williams/Top Rank Inc via Getty Images)
He is approachable at any time. But not when he’s in front of his dinner. “Only time I say no is when I’m eating. Let me get done eating and I’ll take care of you,” he stated.
It’s a respectable boundary. Especially since Big Diesel is sure to make it up to any fan for their patience. There are certain people he will accommodate regardless though. “I always say yes to kids, always say yes to elderly people, always say yes to people that are extremely nice. Rarely do I say no.”
He’ll make an exception for the young fans but not for his stomach. “But if I’m eating a meal with the boys and you come over? I don’t want to be touching hands when I’m eating my big chicken sandwiches.”
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That’s a witty reference not just to his love for all things chicken and his go-to comfort food from his childhood, but also to Big Chicken. That’s the multi-preneur’s rapidly expanding fast-casual dining experience with a menu elevating the classic chicken sandwich.
And just like Shaq’s policy for fans, Big Chicken is all about spreading happiness.
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Shaq uses Big Chicken to bring smiles
Big Chicken CEO, Josh Halpern said on the ES Fancast that Shaq is all about the kids. He’s supported the Boys and Girls Club and he’s driving several initiatives for Big Chicken to help children.
In recent history, Shaq’s moment with a little fan went viral when he called a boy over who was initially dismissed by his security team.
He’s currently on the path of making Big Chicken a national franchise chain. About 300+ locations are in development across the country. Shaq himself has dropped by on opening days and interacted with fans.
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The Houston locals flocked the new Big Chicken store to see Shaq, even creating a safety issue. With so many Big Chicken locations opening by 2024, fans can anticipate Shaq in their city. Just remember his golden rule when you approach him for an autograph.
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