The performance issues of Cyberpunk 2077, coupled with a lack of optimization, resulted in a horrible gaming experience for fans at launch. The gaming studio CD Projekt RED (CDPR) found itself in hot water as its biggest title failed to live up to the fans’ expectations. In the previous month, the gaming studio had promised to release updates aimed at enhancing the game’s performance.
But now, CDPR’s co-founder Marcin Iwiński has now offered a public apology due to the lackluster performance of the game.
Marcin offered a video statement through the official YouTube channel of the game. He talked about the studio’s resolve to deliver the best quality games and the company’s goal to make things right. He also shed light on all things related to the release and took full responsibility for the failures.
“You have trusted us and pre-ordered our game, and despite, good reviews on PC, the console version of Cyberpunk 2077 did not meet the quality standard, we wanted it to meet. I and the entire leadership of the team are deeply sorry and this video is me publicly owning up to that.”
Marcin requested the fans to not put the blame on the hardworking members of his teams. He admitted that the fault lies on the shoulders of the leadership that made the decision to release the game in this state. He also emphasized that this was not what they had intended and assured the fans they will regain their trust.
Furthermore, he talked about the obstacles CDPR faced in the production process due to the current pandemic. He stated that creating a massive game like Cyberpunk 2077 was not an easy task at all.
CDPR’s co-founder also stated that the game has a massive scope and not just in terms of quests and everything you see. The city provides players a lot of verticality and is not built on flat terrain and further is full of many custom objects, interactive systems and mechanics. It was difficult to make things less taxing for hardware and to condense it all in a loading free environment.
”On its own was a challenge, but we made it more difficult for ourselves by wanting to make the game look epic on PCs and then adjusting to consoles—especially older-gens. That was our core assumption, and things did not look super difficult at first. We knew the hardware gap, yes, but ultimately the time has proven that we underestimated the task.”
He also mentioned the limited bandwidth of older consoles posed a challenge to run a such massive game.
“Every change and improvement needs to be tested, and it turns out, our testing did not show a big part of the issues, you have experienced while playing the game. As we got closer to the final release we saw significant improvements and we really believed we’d deliver on the final day zero update.”
You can check out the full video statement below, where the co-founder talked about the production difficulties and the other issues.
With his parting words, Marcin mentioned the difficulties that the outbreak of the virus had presented and how important production-related information was lost in emails, and how it hindered the production. He reaffirmed CDPR’s stance on fixing the game at the earliest to improve the experience, starting with three hotfixes and many more to follow.
The studio has decided to delay the release of DLCs, as opposed to releasing them in the first few months of 2021. However, gamers can expect free new-gen upgrades to arrive in 2021.