The PS5 showcase the other day was a massive success. Sony gave everyone a glimpse of the exclusives that will roll out soon to accompany the next-gen console. However, while the price and date of the launch were revealed, there was no mention of the onset of pre-orders.

It was later after the showcase was over, that Sony followed up on Geoff Keighley’s Twitter post, revealing that pre-orders had already begun, which sent the community in a state of frenzy. Unsurprisingly, it just took a few minutes for the new console to go out of stock, leaving thousands of potential buyers helpless.

While Amazon continued to process PS5 pre-orders after other retailers dropped the ball, it seemed too good to be true. Turns out, it was too good to be true. Amazon has sent emails notifying the buyers that it might not be able to process the orders on time.

PS5: Sony had a dreadful start to the pre-order campaign

Walmart canceled orders after realizing that the supply wasn’t as great as the demand. While Amazon didn’t do the same, it has sent an email to the consumers announcing that the shipment may not arrive in time for the November 12 launch date.

“We’re contacting you about your order of PlayStation 5 Console to let you know in advance that you may not receive this item on the day it is released due to high demand. We’ll make every effort to get the item to you as soon as possible once released,” read the email.

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PlayStation 5: Sony Apologizes for Poorly Managed Pre-Orders

This is probably a situation wherein no retailer is aware of the units it will receive. In this time of uncertainty, we can only hope to receive the orders on time. However, consumers can check with local stores to see if they’ll be able to deliver rather than relying on online delivery.