PS5 Pre-Orders are Chaotic and Sony Needs to Resolve This

Published 09/17/2020, 7:15 AM EDT


The PlayStation 5 Showcase has some amazing announcements in store for the fans, namely Hogwarts Legacy, Spider-Man: Miles Morales, and the pièce de résistance – God of War: Ragnarok. The event also announced the console’s price and launch date. Although, amidst all the exciting announcements, Sony may have messed up its pre-orders for the PS5.

ADVERTISEMENT

Article continues below this ad

Pre-orders for any console are the obvious next-step following any announcement. If the world wasn’t experiencing a pandemic, customers would have flocked to the stores to register for pre-orders. But even with the convenience of online ordering, Sony doesn’t seem to have managed this properly.

After the showcase, Sony took to Twitter with an announcement.

ADVERTISEMENT

Article continues below this ad

As much as this news excited fans, the information just wasn’t sufficient. There was no update regarding the retailers and time for the pre-orders to go live. This caused fans to hound PlayStation with questions, but to no avail.

DIVE DEEPER

PS5 Price Reveal Breaks Twitter

8 months ago

Sony got it wrong with PS5 pre-orders

Sony could have handled the pre-order situation better. Additionally, when fans finally found out where they could pre-order the PS5 from, the consoles were already sold out. Some of them even faced issues on the retailers’ websites, which must have been frustrating. Take a look at the links below for pre-order information:

Amazon: Out of Stock

GameStop: Out of stock

Best Buy: Coming Soon

Walmart: Out of Stock

The situation became quite chaotic and Sony got a lot of flak for it.

ADVERTISEMENT

Article continues below this ad

Meanwhile, rivals Xbox made the most of the situation and took a sly dig at Sony. Additionally, Microsoft already had a better pre-order process in place. The Xbox Series X and S pre-orders were announced to go live on September 22. This is exactly how Sony should’ve also announced the PS5 pre-orders, where everyone would have gotten a fair chance at getting their hands on the console early. The Verge said, “If you are ordering at GameStop, you may also have to go in-person to pre-purchase the console. The minimum down payment for the PS5 is $50 at the retailer. But GameStop notes that there are additional ways to pay for the system, including a flexible “rent-to-own” payment system that will allow gamers to pay off products between 30 days to one year.”

ADVERTISEMENT

Article continues below this ad

Sony could have avoided the whole fiasco had they planned things better. For now, they will have to do some serious damage control. Hopefully, specific dates for the next set of PS5 pre-orders should be announced soon.

SHARE THIS ARTICLE :

Akshay Patel

621 articles

Akshay Patel is the Group Head of the eSports division at EssentiallySports. After having obtained his BBA degree, Akshay has been in the field of social media and content creation since 2018. He grew up playing Counter-Strike and has been hooked on gaming ever since.

ADVERTISEMENT

ADVERTISEMENT