The American gaming giant has made its name in the gaming ecosystem by making giant investments. From buying out major game development studios to building an impressive roster of in-house teams in 2022, Xbox has indeed come a long way in the past couple of decades.

The console market in the early 2000s was heavily dominated by eastern companies, with not even a single European and American firm dipping its toe in the market. It was the massive threat of Sony that caused Microsoft to give birth to its branch of consoles.

The inception of Xbox’s range of gaming consoles forever changed the landscape, with the 360 variant disrupting Sony’s dominance and Series X/S excelling in sales and setting new records. Despite the proven track record, Microsoft’s recent study has revealed many things that fans want the studio to work on.

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Fans have revealed a list of issues that Xbox needs to address

The American giant surveyed over 1000 replies from owners of various generations of the console. The feedback revealed an interesting string of things that have been represented with the aid of a pie chart that can be found below. It highlights all the major issues that have been haunting the modern-generation and older gen of the device.

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It seems like the American gaming giant has a tall task ahead of itself before it can ever hope to eclipse Sony’s market. 17% of fans have largely complained about experiencing DVR problems that sometimes malfunction. Xbox’s OS has been a major factor in winning over the community, but in the latest report, it has turned out as the second biggest contributor to the list of issues that gaming giant needs to look into.

Moreover, key issues surrounding lack of support to Japanese titles, first-party games, and even mention of positive things like the groundbreaking ‘Achievement System’ that revolutionized console gaming forever can be found below.

This chart serves as a fantastic way the studio can use to appropriately approach the next major console and future updates for Series X/S by taking everything into account.

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These surveys can help the developers in a big way to understand where the team needs to shift its focus. It also allows the creators to establish a direct connection with the community and to better serve them.