In light of the Coronavirus crisis, the NFL is issuing guidelines to all teams. Those guidelines set some standards on stadium changes and reducing its seating capacity. So, the Kansas City Chiefs drew up a plan that promised more flexibility and benefits for Season Ticket Members in 2020.
As it turns out, the club cannot re-seat everyone who has purchased a season ticket, owing to a limited number of seats. The idea is that Season Ticket Members will have their 2020 payment credited for the 2021 season.
What this means is that they will be privy to a single-game presale for any available seats in 2020. However, this is only possible once the franchise has decided on the final seating capacity.
Season Ticket Members (STM) will also receive their STM boxes with exclusive gifts. Additionally, pricing will remain flat for 2021.
In such a scenario, especially during the playoff stages, STMs with no refunds are given priority to purchase their seats. Kansas City Chiefs’ President, Mark Donovan, acknowledged that everyone has to adapt to the current situation.
He confessed that they would have loved to see a full stadium, especially since they were defending the Super Bowl title. However, he knows that the fans, employees, coaches, and players’ health and safety take precedence above all else.
Unfortunately, the stadium is in no position to accommodate all Season Ticket Members. Additionally, they cannot account for all people who bought single-game tickets.
In light of this, the club is working alongside the NFL, The University of Kansas Health System, Populous, and local government officials and public health experts. Their top priority is ensuring the safety of fans, staff, coaches, and players.
All aspects of the experience for the upcoming season – including parking, tailgating, guest service, food and beverage, retail, and stadium operations – are being evaluated and will be announced prior to the start of the season.