As far as gymnastics is concerned, Simone Biles is without peer, having established herself as one of the sport’s all-time greats with five gymnastics moves named after her. But despite her extraordinary mastery of gravity on the gym mats, she has been experiencing a nagging problem with her iPhone that she has yet to find a solution for.

On December 12, Simone Biles lost her cool over a recurring tech problem with her phone and sought help from her enormous fanbase of 12.1 million followers. The Olympic GOAT took to her Instagram stories to share a screenshot of an annoying error message. Simone wrote, “IM SO SICK OF RECEIVING THIS MESSAGE WHEN I TRY TO TEXT SOMEONE…”

Captured on the screen was a “Cannot Send Message” notification, along with the directive, “iMessage needs to be enabled to send this message.” Unclear on how to proceed, the gymnast asked her fans, “anyone else? and how tf do i fix it?”

But here’s where things get confusing. Simone Biles confirmed in the same Instagram story, “My iMessage is turned on,” implying that the standard directive was of no help in this case. She then used the Ask me a question feature to seek answers from her fans on Instagram, with “helppppp,” as the title of the question box.

Well, here’s hoping Biles got some helpful answers from her fans. However, her method of communicating directly with them to overcome this digital hurdle shows the special bond she shares with her followers even outside of competition. No wonder she is so comfortable sharing the smallest of changes in her daily life and even the bigger problems with her fans.

Simone Biles’ fans are by her side through thick and thin

On December 11, Biles took to Instagram to update her fans about a major change. After being a coffee hater for a long time, Biles had finally developed a taste for it, and her fans were likely among the first to know!

Biles wrote, “New coffee drinker as of this morning. If you know me you know I HATE COFFEE. but tiktok keeps showing me @home coffee recipes so I figured I’d try & okaaaayyy It’s a blonde roast, give me grace. I’ve always loved the smell & hated the taste. Does this mean I’m officially an adult now?”

And it’s not just the highs. Simone Biles keeps her fans updated about the trying times in her life, too. Back in March 2025,  Biles was dealing with a very different kind of problem, and she chose to speak about it online. By sharing a screenshot of some disturbing messages she got from strangers, she revealed the dark side of being a world-famous personality.

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Shock and indignation rippled through her fans after a Reddit post featuring the horrific texts she received went viral. However, her admirers broke their silence over this blatant disregard of her privacy.

So, amidst the animosity, she finds strength from her devoted followers. And in times of joy, she has millions to celebrate it with. Only this time, she decided to put this to use to crack a tech problem!