“We’re Not Holding Them Back”- Xbox Chief Phil Spencer on Stock and Production of Xbox Series X

Published 01/01/2021, 1:05 PM EST


The launch of new consoles by Sony and Microsoft defined the year 2020 for gamers. Both the major console manufacturers came out with another generation of their consoles. While Sony released a digital and a disc version of the PlayStation 5, Microsoft went for a different approach. It released the Xbox Series X, the flagship model, and the Series S, its affordable alternative.

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Both the Series X and the Series S have been a major success among Xbox fans. Those who received the consoles have also expressed their satisfaction after they experienced games on a newer generation of Xbox. Moreover, Series X is one of the few platforms where Cyberpunk 2077 runs smoothly.

There have only been positive reactions to the new consoles from Microsoft. However, there is one front where Phil Spencer, the head of Xbox, and his team disappointed fans. He addressed the issue in his last interview of 2020.

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Phil Spencer assures fans that they will keep the Xbox Series X coming as 2020 ends

Right from day one to over a month and a half since the launch, there hasn’t been a time where Microsoft has been able to satisfy the demand of fans. They have failed to have enough stock to meet the orders. On the other hand, scalpers and hoarders have been taking most of the fresh stock and asking for insanely high prices.

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Living room with a Microsoft Xbox Series X home video game console alongside a television and soundbar, taken on October 9, 2020. (Photo by Phil Barker/Future Publishing via Getty Images)

Therefore, as the new year begins, fans have been asking Microsoft if they can get the console they desire in 2021. In his last interview of the year, with Larry Hryb and Xbox Live’s Major Nelson, Phil opened up on the issue.

I get some people of, “Why didn’t you build more? Why didn’t you start earlier? Why didn’t you ship them earlier?” I mean all of those things. It is really just down to physics and engineering. We’re not holding them back. We’re building them as fast as we can. We have all of the assembly lines going. I was on the phone last week with Lisa Su at AMD, “How do we get more? How do we get more?” So it’s something that we’re constantly working on, but it’s not just us. I think gaming has really come into its own in 2020.”

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Phil clarified that the year has been rough on every end. The team behind Xbox Series X|S has been trying its best to make sure they have a console for everyone who is willing to buy it. However, the constant delays on the logistical end because of the pandemic have held them back.

While Microsoft tries its best, it would be wonderful if gamers unite and help them by cooperating.

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Shwetang Parthsarthy

858 articles

Shwetang Parthsarthy is an eSports author at EssentiallySports. His love for arguments and games has led him down two paths: being a law student and writing about the world of gaming since 2017. What started as a teenage hobby in the relatively small mobile gaming world with FPS games like Critical Ops and Call of Duty: Mobile, has grown into a professional pursuit with EssentiallySports.

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